Details
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Bug
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Status: Resolved
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Critical
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Resolution: Fixed
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chat 3.14.0
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Pakistan (PK)
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Sprint# 52 (14 Jun - 25 Jun)
Description
There are ~10K open sockets whereas actual socket count is only less than 10. In off-peak hours, where there's no traffic, the socket count is still ~10K.
There's a burst of socket connections after every few seconds in chat server logs.
2021-06-06T12:30:58.244 INFO Sockets A new Socket has been connected with id [Ipi-vl8XPgDk2nBYAAAf], connected sockets are [32]
Most, but not all, of such sockets are closed after a few seconds causing connection leakage.
Temporary fix
A temporary fix is to increase the max connection count in chat server configurations to a large number such as 50K.
Keep monitoring the connected Sockets count /chat/api/getSocketCount and restart Chat Server in off-peak hours if the count approaches max limit.
Attachments
Issue Links
- causes
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CSN-5460 Chat server got down today... errors in description...
- Resolved
1.
|
Load testing via old Echo customer | Resolved | Jehanzeb Riaz |