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  1. Chat Solution
  2. CSN-5347

Agent logs out from current session when try to login with previous password using another browser window

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Details

    • Bug
    • Status: Resolved
    • Minor
    • Resolution: Won't Fix
    • chat 3.15.4
    • None
    • communication server
    • None
    • Software (SOFTWARE)
    • Sprint# 57 (8 Sep - 21 Sep)

    Description

      Environment: Agent Gadget is not embedded in Finesse.

      Scenario:

      1. An agent is logged-inĀ 
      2. The administrator changes the password for that agent
      3. The agent tries to login into a new window using his/her previous password
      4. The agent faces Authentication Error and gets logged out from the previous active session as well.

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              awais.aslam Awais Aslam
              awais.aslam Awais Aslam
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                Created:
                Updated:
                Resolved: