Details
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Bug
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Status: Re-opened
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Major
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Resolution: Unresolved
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chat 3.18.0
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None
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None
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Software (SOFTWARE)
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Sprint# 57 (8 Sep - 21 Sep), Sprint# 58 (27 Sep - 8 Oct)
Description
Test setup
- Concurrent chats: 2000 chats and BOT is UP
- Rampup delay= 1 sec
- Reply delay 30 sec
- Delete chat delay= 25 min
Scenario
After 3 to 4 hours of load test execution, the following errors appear in the bot-connector logs.
[2021-09-20T16:45:07.182] [ERROR] rasabotconnector - [emitSocketEvent] error received for 5e4c93d1-d057-4d5d-8f96-5ced128e6cfc
{"code":"403","msg":"Bot is not part of this conversation."}
[2021-09-20T16:45:07.684] [ERROR] rasabotconnector - [emitSocketEvent] error received for 5e4c93d1-d057-4d5d-8f96-5ced128e6cfc
{"code":"403","msg":"Bot is not part of this conversation."}
It can appear if somehow socket connection is reconnected with the bot-connector and chat-server sends some messages to bot while bot-connector has not joined the conversation.
Same message was sent multiple times to bot and bot replied it multiple times.
Business Impact
Customer receives multiple responses of one message.
- There's no loss of any message
