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  1. Chat Solution
  2. CSN-5423

Animation timer for Agent auto-response issue

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Details

    • Bug
    • Status: Resolved
    • Minor
    • Resolution: Fixed
    • None
    • None
    • Agent Gadget

    Description

      Timer Animation in Agent auto-response timer and color indication Story

      is not working because of

      • The bot is sending structured message responses instead of simple response 

      Please find the attached Bot Connector Logs against this messageID 'a25e7b4a-63ba-44ca-b85d-24c54120b7c9'

      and a snapshot of agent gadget logs.

      Attachments

        Issue Links

          created

          Test - This Issue Type is used to create Zephyr Test within Jira. CSN-5430 Verify in case of structure message auto-response timer and color indication works on agent gadget.

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Open
          tested by

          Test - This Issue Type is used to create Zephyr Test within Jira. CSN-5430 Verify in case of structure message auto-response timer and color indication works on agent gadget.

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Open
          Affects test execution of

          [Zephyr Squad] Test Execution CSN-5430 Verify in case of structure message auto-response timer and color indication works on agent gadget. (Chat Solution/chat 3.18.0/ Auto-response timer and color indication ) FAIL

          Activity

            People

              rizwan.mahmood Rizwan Mahmood
              hassan.saeed Hassan Saeed
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              Dates

                Created:
                Updated:
                Resolved:

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