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  1. Chat Solution
  2. CSN-5037 Finesse SSO Support
  3. CSN-5612

SS0--Unable to change the state of agent after restarting the comm-server

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    • Software (SOFTWARE)
    • Sprint# 57 (8 Sep - 21 Sep), Sprint# 58 (27 Sep - 8 Oct), Sprint# 59 (October 13 – 26), Sprint# 60 (Nov 1-12), Sprint# 61 (Nov 17 - Dec 1)

    Description

      After restarting Comm-Server, the agent state does not change while on Non-SSO agent it is working fine.

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          Test - This Issue Type is used to create Zephyr Test within Jira. CSN-5637 Verify if SSO agent can change its state when comm-server is restored.

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Open

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              awais.aslam Awais Aslam
              umar.ikhlaq Umar Ikhlaq
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                Created:
                Updated:
                Resolved: