[CSN-5837] Time duration for interrupted state event is not being shown in Agent Availability For Chat Report. - Jira

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Type: Story Bug
Status: Resolved
Priority: Major
Resolution: Fixed
Affects Version/s: None
Fix Version/s: None
Component/s: reporting
Labels:
None

Account:
Software (SOFTWARE)
Sprint:
Sprint# 65 (Jan 19 - Feb 1)

Description

Time duration for interrupted state event is not being shown in Agent Availability For Chat Report while it is working fine in SQL DB report.

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int rpt.PNG
27 kB
12/Jan/22 6:27 PM
int state.PNG
102 kB
12/Jan/22 6:27 PM

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Assignee:: Jawad Hassan

Reporter:: Umar Ikhlaq

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 12/Jan/22 6:27 PM

Updated:: 28/Jan/22 7:07 PM

Resolved:: 28/Jan/22 7:07 PM

Time Tracking

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4h