[CSN-5841] Chat history is not being shown on agent gadget after upgrade from release 3.18 . - Jira

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Type: Bug
Status: Resolved
Priority: Critical
Resolution: Fixed
Affects Version/s: chat 3.19.0
Fix Version/s: None
Component/s: None
Labels:
- hybrid-chat

Account:
Software (SOFTWARE)
Sprint:
Sprint# 64 (Jan 5 - Jan 18), Sprint# 65 (Jan 19 - Feb 1)
Epic Link:
Release HC 3.19.0

Description

Chat history is not being shown on the agent gadget while there is data for chat in reporting DB.

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agent hist.PNG
25 kB
17/Jan/22 11:37 AM
db1.PNG
386 kB
17/Jan/22 11:36 AM

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Assignee:: Awais Aslam

Reporter:: Umar Ikhlaq

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Dates

Created:: 17/Jan/22 11:35 AM

Updated:: 31/Jan/22 11:33 AM

Resolved:: 31/Jan/22 11:33 AM