[CSN-5944] CLONE - Queue wait time stops working after mre restarts. - Jira

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Details

Type: Story Bug
Status: Resolved
Priority: Minor
Resolution: Fixed
Affects Version/s: None
Fix Version/s: None
Component/s: None
Labels:
- hybrid-chat

Account:
International Projects (InternationalProjects)

Description

Scenario:
Initiate a chat from the customer.
The agent is in not ready state.
Login Supervisor and see Queue wait time.
Restart Mre.
Queue wait time stops working after MRE restarts.

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Assignee:: Awais Aslam

Reporter:: Umar Ikhlaq

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Dates

Created:: 17/Aug/22 9:23 AM

Updated:: 21/Aug/23 1:08 PM

Resolved:: 17/Aug/22 11:05 AM