[CSN-696] [network-failover] [openshift] Agent doesn't resume his state on network restore - Jira

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Details

Type: Bug
Status: Resolved
Priority: Major
Resolution: Cannot Reproduce
Affects Version/s: chat 3.4, chat 3.5
Fix Version/s: chat 3.6
Component/s: None
Labels:
- network-failover
- openshift

Account:
CRM Connector (CRMCONNECT)
Sprint:
Sprint 1 CTI 1Apr - 10Apr, Sprint 2 CTI 11 Apr 24, Sprint 3 CTI 25 Apr - 8 May

Description

Agent-1 transfers chat to agent-2

Agent-2 doesn't accept the request

Network goes down for a while

Agent doesn't get chat on restore network

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02/May/19 11:27 AM

Activity

People

Assignee:: Faisal Nawaz (Inactive)

Reporter:: Faisal Nawaz (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 4 Start watching this issue

Dates

Created:: 21/Feb/19 4:12 PM

Updated:: 09/May/19 10:36 AM

Resolved:: 08/May/19 4:32 PM

Time Tracking

Estimated:

Not Specified

Remaining:

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Logged:

3h 30m