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- CSN-1582
EWT gets vanished from customer chat windows if agent goes to Not Ready state after RONA - CSN-1543
Customer Gadget --> EWT and Position is not added into translation file - CSN-1382
Calculate and return EWT on header type EWT event - CSN-1370
Active chat event handler - CSN-1349
R&D Understanding of EWT calculations - CSN-1162
customer gadget UI updates to show EWT - CSN-1161
[customer API] Poll EWT after x seconds / minutes - CSN-1160
[mre] Calculate Avg Talk Time in MRE - CSN-1159
[reporting connector] Implement Average Talk Time API - CSN-1158
[Spike] Address EWT Implementation Concerns
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