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- CSN-5587
Upgrade Angular 7 to Angular 12 - CSN-5418
In customer gadget, "ewt_minute" displayed instead of "minutes" when waiting for an agent. - CSN-5375
Verify that if customers comes in off hours and initiate chat, chat will not route to agent - CSN-5217
Customer DP implementation in customer-gadget - CSN-5213
Set OS and browser info in session storage - CSN-5082
Increase button message limit from 10 to 15 buttons per message - CSN-5029
Implement Web Conversation Initiation Design Improvements - CSN-4867
First name accepts more than 50 characters but its being shown red alert mandatory for (1-50) characters for input field. - CSN-4778
[discussion] web-widget - buttons should disappear after a new message received from bot - CSN-4766
Customer gadget can't connect to Chat server due to duplicate slash after FQDN - CSN-4758
Upgrade SocketIO to 3.x - CSN-4696
Scroll Issue on Cisco Finesse - CSN-4664
Pre-chat gadget - Input attributes validation - CSN-4663
JS API - Input attributes validation - CSN-4577
Customer gadget -->There are multiple notifications showing for "Agents are not available" - CSN-4497
Inactivity Timeout restart while rejoin the chat with same name and number. - CSN-4496
Chat Transcripts---> Copyright ©2020 Expertflow - All Rights Reserved ... it should be 2021 - CSN-4488
customer gadget-->Button messages (buttons) disappeared on reload the web page. - CSN-4457
On refreshing customer-gadget same time stamp is being shown against messages. - CSN-4379
Document new customer gadget environment variables including CUSTOMER_RECONNECT_INTERVAL - CSN-4378
Document Customer gadget UX enhancements following NHCAP-177 - CSN-4363
I226 : behaviour of the "we are connecting yo with a In Shift Supporter - CSN-4349
Fix "We are Connecting you with an In Shift Supporter" Appearance" text in Web-chat - CSN-4337
Customer message is being sent in 30 to 40 sec on web channel. - CSN-4314
Update environment configurations - CSN-4294
Captcha/No-captcha to bypass CloudFlare and similar - CSN-4284
Enable versioning in customer gadget - CSN-4282
Change image to Font icons - CSN-4266
iphone--> cursor misaligned after selecting an emoji - CSN-4259
Update WCAG Compliance Report - CSN-4228
Remove dismiss button from customer gadget - CSN-4172
Buttons color should match with web-widget theme - URL shows as selected text - CSN-4034
Dev test CD job all Node components - CSN-3988
Update agent documentation - CSN-3987
Update customer gadget documentation - CSN-3974
Fix Customer Widget Height and background - CSN-3927
\n is being shown in logs when we enter the text to send. - CSN-3898
Same time stamp is being shown against messages on customer gadget after chat server failover. - CSN-3855
Structured Message implementation - CSN-3804
Document Button messages for web-chat - CSN-3803
story testing - CSN-3802
dev testing - CSN-3801
enhance customer widget with bot messages - CSN-3745
Web Chat enhancements - CSN-3710
whenever customer initiate the chat it shows "agents are not available" first..,, then chat request recieved by the agent - CSN-3602
Alignment of Text should be from right to left in customer gadget - CSN-3554
Format text message - CSN-3479
Customer Widget is not accessible in Internet Explorer via JS Api application. - CSN-3366
Customer Gadget->> View change from mobile to web in off working hours. - CSN-3364
Customer gadget->>Working hour api shouldn't call when call back is initiated.
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that.","iconUrl":"/images/icons/statuses/open.png","statusCategory":{"id":2,"key":"new","colorName":"blue-gray"}}\">Open</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/inprogress.png\" value=\"3\" title=\"In-Progress\" data-simple-status=\"{"id":"3","name":"In-Progress","description":"This issue is being actively worked on at the moment by the assignee.","iconUrl":"/images/icons/statuses/inprogress.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">In-Progress</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/bamboo.png\" value=\"400\" title=\"Deploy-Ready\" data-simple-status=\"{"id":"400","name":"Deploy-Ready","description":"Source code has been committed, and the changes are still to be deployed for SQA.","iconUrl":"/images/icons/bamboo.png","statusCategory":{"id":3,"key":"done","colorName":"green"}}\">Deploy-Ready</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10011\" title=\"QA-Ready\" data-simple-status=\"{"id":"10011","name":"QA-Ready","description":"When the changes are available for SQA.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"blue-gray"}}\">QA-Ready</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/resolved.png\" value=\"5\" title=\"Resolved\" data-simple-status=\"{"id":"5","name":"Resolved","description":"A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.","iconUrl":"/images/icons/statuses/resolved.png","statusCategory":{"id":3,"key":"done","colorName":"green"}}\">Resolved</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/reopened.png\" value=\"4\" title=\"Re-opened\" data-simple-status=\"{"id":"4","name":"Re-opened","description":"This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved.","iconUrl":"/images/icons/statuses/reopened.png","statusCategory":{"id":2,"key":"new","colorName":"blue-gray"}}\">Re-opened</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/down.png\" value=\"10000\" title=\"On-hold\" data-simple-status=\"{"id":"10000","name":"On-hold","description":"when the task is onhold due to anything like technical resource availability, pending on some other internal/external tasks, awaiting customer feedback etc.","iconUrl":"/images/icons/statuses/down.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">On-hold</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/document.png\" value=\"10001\" title=\"Refinement\" data-simple-status=\"{"id":"10001","name":"Refinement","description":"Previously known as Pipeline\\r\\nNon-planned, not immediate task","iconUrl":"/images/icons/statuses/document.png","statusCategory":{"id":2,"key":"new","colorName":"blue-gray"}}\">Refinement</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/closed.png\" value=\"10002\" title=\"Done\" data-simple-status=\"{"id":"10002","name":"Done","description":"","iconUrl":"/images/icons/statuses/closed.png","statusCategory":{"id":3,"key":"done","colorName":"green"}}\">Done</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/open.png\" value=\"10003\" title=\"To Do\" data-simple-status=\"{"id":"10003","name":"To Do","description":"","iconUrl":"/images/icons/statuses/open.png","statusCategory":{"id":2,"key":"new","colorName":"blue-gray"}}\">To Do</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10206\" title=\"Dev-Ready\" data-simple-status=\"{"id":"10206","name":"Dev-Ready","description":"This status is managed internally by JIRA Software","iconUrl":"/","statusCategory":{"id":2,"key":"new","colorName":"blue-gray"}}\">Dev-Ready</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10205\" title=\"Discovery\" data-simple-status=\"{"id":"10205","name":"Discovery","description":"Previously known as Unscheduled","iconUrl":"/","statusCategory":{"id":2,"key":"new","colorName":"blue-gray"}}\">Discovery</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10408\" title=\"In-Review\" data-simple-status=\"{"id":"10408","name":"In-Review","description":"when the implementation is ready for review by peers, the lead, or the PO","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">In-Review</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10504\" title=\"Backlog\" data-simple-status=\"{"id":"10504","name":"Backlog","description":"","iconUrl":"/","statusCategory":{"id":2,"key":"new","colorName":"blue-gray"}}\">Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/status_generic.gif\" value=\"11300\" title=\"Completed\" data-simple-status=\"{"id":"11300","name":"Completed","description":"This was auto-generated by JIRA Service Desk during workflow import","iconUrl":"/images/icons/status_generic.gif","statusCategory":{"id":3,"key":"done","colorName":"green"}}\">Completed</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11402\" title=\"In-QA\" data-simple-status=\"{"id":"11402","name":"In-QA","description":"To show QA tasks in progress","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">In-QA</option>\n </select>\n </div>\n \n","validSearcher":true,"isShown":true}}}
[{"id":-1,"name":"My open issues","jql":"assignee = currentUser() AND resolution = Unresolved order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":true},{"id":-2,"name":"Reported by me","jql":"reporter = currentUser() order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":true},{"id":-4,"name":"All issues","jql":"order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-5,"name":"Open issues","jql":"resolution = Unresolved order by priority DESC,updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-9,"name":"Done issues","jql":"statusCategory = Done order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-3,"name":"Viewed recently","jql":"issuekey in issueHistory() order by lastViewed DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-6,"name":"Created recently","jql":"created >= -1w order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-7,"name":"Resolved recently","jql":"resolutiondate >= -1w order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-8,"name":"Updated recently","jql":"updated >= -1w order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false}]
0.3
0